# What happens to my payment if I cancel halfway? — RCS
URL: https://robocompanysecretary.com/answers/refund-if-i-cancel/

## What happens to my payment if I cancel halfway?

Last updated: 14 October 2026 Answer from Robo Company Secretary How we write answers

Once your deposit is paid and the name search is done, payment is non-refundable: SSM’s RM1,010 is non-refundable once filed, and professional work has begun. Before that point, contact us through our message form for case-by-case review. The engagement letter sets out the full terms before you sign.

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Sources: SSM Table of Fees

Also asked as: refund incorporation fee; cancel registration halfway; batal daftar dapat refund; deposit refund policy.

We'd rather lose a signing than surprise you later — the refund line is in writing before any money moves.

### Key facts

- Deposit paid + name search done → non-refundable
- SSM RM1,010 non-refundable once filed

Call +60 10-383 5988 (a licensed secretary replies within one working hour (Mon–Fri 8:30am–5:30pm MYT; outside hours, first thing next working day)) or walk in at J-3A-15, Solaris Mont Kiara.

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### Related questions

- Can I pay the incorporation package in instalments?
- What does your incorporation package include?

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