# Is a virtual office legal for SSM registration? — RCS
URL: https://robocompanysecretary.com/answers/virtual-office-legal/

## Is a virtual office legal for SSM registration?

Last updated: 14 October 2026 Answer from Robo Company Secretary How we write answers

The test is substance: a registered office must be a real, staffed address able to receive and hold statutory documents in business hours. A proper secretarial office or serviced office qualifies; a bare mail-forwarding box may not, and banks scrutinise thin addresses hard during account opening. Ours is a real office you can physically walk into.

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Sources: Companies Act 2016

Also asked as: virtual office sdn bhd legal; ssm accept virtual address; virtual office registered address malaysia.

### Key facts

- Must genuinely receive/hold statutory mail
- Bare mail-drop boxes risk failing the test + bank KYC

Call +60 10-383 5988 (a licensed secretary replies within one working hour (Mon–Fri 8:30am–5:30pm MYT; outside hours, first thing next working day)) or walk in at J-3A-15, Solaris Mont Kiara.

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- Can I use your address as my registered office?
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