# What does a company secretary actually do? — RCS
URL: https://robocompanysecretary.com/answers/what-does-a-secretary-actually-do/

## What does a company secretary actually do?

Last updated: 17 October 2026 Answer from Robo Company Secretary How we write answers

Your company secretary is the statutory officer who keeps the company legal: lodging filings with SSM, preparing board and shareholders' resolutions, maintaining the statutory registers and beneficial ownership records, filing the annual return, hosting the registered office, and tracking every compliance deadline — accounts, e-Invois onboarding, BO updates — so directors don't have to.

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Sources: Companies Act 2016

Also asked as: company secretary job scope; what do I get for the retainer; tugas setiausaha syarikat; company secretary duties malaysia.

The practical difference between firms is who does this. With us, the person answering your message is the licensed person doing the filing — not a ticketing queue routing to an unnamed processor. Our team has been doing this since 2011.

### Key facts

- Statutory filings + registers + annual return + registered office + deadline tracking
- Legally accountable officer under CA2016

Call +60 10-383 5988 (a licensed secretary replies within one working hour (Mon–Fri 8:30am–5:30pm MYT; outside hours, first thing next working day)) or walk in at J-3A-15, Solaris Mont Kiara.

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