SSM queried my name application even with a consent letter — why?
Common reasons: the consent letter's scope doesn't match the exact name applied for, the similarity extends beyond the consenting entity to a third company, a controlled word needs a regulator's approval no private consent can supply, or the letter lacks the signatory authority SSM expects. Queries have response deadlines — answer precisely and quickly or the application lapses.
Sources: SSM naming guidelines
Also asked as: form 13a queried; name approval query consent letter; ssm name query response.
We pre-screen consent letters against SSM's practice notes before filing, which is cheaper than discovering the defect inside a query window.
Key facts
- Scope mismatch, third-party similarity, controlled words, authority defects
- Query responses are deadline-bound
Call +60 10-383 5988 (a licensed secretary replies within one working hour (Mon–Fri 8:30am–5:30pm MYT; outside hours, first thing next working day)) or walk in at J-3A-15, Solaris Mont Kiara.