What happens if I'm not happy with your service?
Tell us first — most problems are a missed message or an unclear expectation, and we'd rather fix it than lose you. If you still want to leave, we hand over cleanly: statutory records released to your incoming secretary, filings brought current, no obstruction. Serious professional complaints can also go to the secretary's licensing body.
Also asked as: complaint company secretary; unhappy with cosec what to do; leave company secretary firm; dispute with secretarial firm.
We state this plainly because the opposite behaviour is common enough to be worth promising against: firms that hold records hostage or go silent during a handover cost their departing clients weeks.
Key facts
- Raise it directly first
- Clean handover: records released, filings current
- Licensing body available for professional complaints
WhatsApp +60 10-383 5988 (licensed secretary replies the same working day) or walk in at J-3A-15, Solaris Mont Kiara.